‘Non-personal Information’ (NPI) is information that is in no way personally identifiable. Some NPI is obtained automatically when you access our website with a web browser. ‘Personally Identifiable Information’ (PII) is information that is not publicly displayed and that is personally identifiable to you and obtained for us to provide you with our product and services. PII may include information such as your name, email address, physical address, phone number, credit card information, and other information that you provide to us. 'Platform' refers to the Sqooasha website and/or mobile application.
Protecting Your Privacy
When you subscribe to one of our services we may ask you to provide information about yourself such as their first name, last name, email address and password. All passwords are encrypted in our effort to keep your account secured.
In our effort to provide a pleasant experience while using Sqooasha, we store some information while you use the platform. Some of the data include frequently accessed pages, unexpected errors that may occur during the use of the application and annoymous tracking of voice commands that are made to the mobile application, to ensure the application responds as expected.
Consequently, by activating the voice feature of the Sqooasha mobile app, you acknowledge and agree that your voice commands will be recorded and stored in order to respond to your commands and improve our service.
You have the right to request that all your data be delete from our system. When contacting us to completely remove your data from our system, we may ask for information to validate your identification before we remove any information to prevent malicious removal of account information. To remove your data from our system, email us at email@example.com
Information we collect
We collect the following information from our users:
PII during registration
Log in time
Frequently used pages/features
How we use your information
The information we collect while you use our platform are used to:
Create a personalized experience for you.
If one of our applications crashes while in use by you, the data on the crash will be collected and sent to us to help identify the cause of the crash, so that we can attempt to address it in a future update. No PII’s are included in these crash logs. The ‘crash logs’ contain information about the state of the application, operating system, type of device and the time of the crash.
Information We Collect
Generally you control the amount and type of information that you provide to us when using our platform. If you register as a user or member to use our platform, you must provide PII in order for us to provide you with various features and/or functionality of our platform. We collect your PII in the following ways:
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, as well as the name of the website to which you’ll go when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet service provider’s name, web browser type, type of mobile device, and computer operating system. We use all this information to analyze trends among our users to help improve our platform.
When Entering and Using Our Website
When you enter and use our platform and agree to accept cookies, some of these cookies may contain your PII.
At User and Member Registration
When you register on our platform, we collect your name, email address, location, how you heard of us and other information listed.
When Subscribing To Our Services
If you subscribe to our services, we collect your name, email address, physical location, credit card information, phone number, and other information listed.
There may be online forms used on our website. The information that you enter into these online forms may contain PII.
If you use our mobile application, you may have to provide PII in order to use it.
Our platform may offer premium features for the use of which you must pay. If we were to charge you for the use of these premium features, we would need to collect payment information (such as a credit card) to bill you for using such premium features.
These cookies are always on.
These cookies can be used to improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.
Performance or Functional Cookies
These cookies collect information about the use of our website such as pages visited, traffic sources, users’ interests, content management, affiliate tracking, and other website measurement analyses.
These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.
These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering the input or option a user has selected as they browse around our website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session, thus are not stored long term.
These cookies are stored on a user’s device in between browser sessions which allow the preferences or actions of the user across a site (or in some cases across different sites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ choices and preferences when using our website or to target advertising to them.
First- and third-party cookies
Whether a cookie is a first or third-party refers to the website or domain placing the cookie. First-party cookies are cookies set by a website visited by the user. Third-party cookies are set by a website other than the one being visited by the user. If a user visits a website and a different company sets a cookie through that website, this will be a third-party cookie.
- Identifying the areas of our platform that you have visited
- Personalizing content that you see on our platform
- Our platform analytics
- Remarketing our products or services to you
- Remembering your preferences, settings, and login details
- Targeted advertising and serving ads relevant to your interests
- Affiliate marketing to the subscribing adult
- Allowing you to post comments
- Allowing you to share content with social networks
We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us understand the behavior of our customers and visitors.
Our platform uses Google Analytics to collect information about the use of our site. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. We use the information we get from Google Analytics to improve our site. Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our site, the cookie cannot be used by anyone but Google. You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout
Our platform uses a remarketing advertising service. Our remarketing service is provided by Google and other companies that show our ads on websites across the Internet. With remarketing you may see ads for our products you have previously looked at. As an example, suppose you visit a website that sells computers, but you do not buy a computer on your first visit to that website. The website’s owner might like to encourage you to revisit his site and buy a computer by showing you his ads again on other websites that you visit. We use remarketing for similar purposes. For this to happen Google will read a cookie that is already in your browser. This can only happen if your browser is set to let it happen. You can opt out of Google’s remarketing at this link: https://support.google.com/ads/answer/2662922?hl=en
Why am I seeing ads for products I’ve viewed?
Our platform uses a remarketing advertising service. Our remarketing service is provided by Facebook. With remarketing you may see ads for our products which you have previously looked at when you use Facebook. For this to happen Facebook uses a Custom Audience Pixel that is activated when a visitor lands on a webpage and a unique “cookie” is placed in their browser. To opt out of Facebook remarketing visit: https://www.facebook.com/help/568137493302217
How Your Information Is Used
We use the information we receive from you to:
Communications and emails
- Provide our products and services
- Personalize and customize content
- Make improvements to our platform
- Contact you with updates to our platform
- Resolve problems and disputes
- Contact you with marketing and advertising that we believe may be of interest to you.
When we communicate with you about our platform, we will use the email address you provided when registering as a member or user. We may also send you emails with promotional information about our website or offers from us or our affiliates unless you have opted out of receiving such information. You can change contact preferences at any time by sending us an email with your request to: firstname.lastname@example.org
Sharing information with affiliates and other third parties
We do not sell, rent, or otherwise provide your PII to third parties for marketing purposes. However, we may use your non-personal information for data aggregation purposes which might be sold to other parties at our discretion. Any such data aggregation would not contain any of your PII. We may provide your PII to third-party service providers who we hire to provide services to us. These third-party service providers include but are not limited to: payment processors, web analytics companies (like Google Analytics), call centers, data management services, help desk providers, email service providers, and shipping and mailing companies.
Legally required releases of information
We may be legally required to disclose your PII if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties, including you and/or other users or members; (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and affiliates.
Disclosures to successors
Community discussion boards
Protecting the privacy rights of third parties
If any postings you make to our platform contain information about third parties, you need to make sure that you have permission to include them in your posting. While we are not legally liable for the actions of our users, we will remove any postings for which we are notified that such postings violate the privacy rights of others.
Retaining and Destroying Your Personal Information (PII)
We retain information that we collect from you (including your PII) for only as long as we need such information for legal, business, or tax purposes. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it.
Updating, Requesting, and Deletion of Your Personal Information (PII)
You can update your PII using services found on our platform. If no such services exist, you can contact us using the contact information found at the bottom of this policy and we will help you. You have the right to request and access the type of PII we have collected from you that is stored in electronic or paper format by our company. You also have the right to request that we delete any PII which we have about you. If you want access to your PII, are requesting to know what PII we have collected about you, or are requesting that we delete your PII, send us an email with your request to: email@example.com or contact us using our contact information at the bottom of this website and we will help you. However, we may keep your PII as needed to enforce our agreements and to comply with any legal obligations.
You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you have the right to a judicial remedy. You have the right at any time to withdraw your consent for us to use, process, and store your PII.
Revoking Your Consent and Opting Out of Sharing Your Information
You have the right to revoke your consent for us to use your personal information at any time.
You can always opt out of future unaffiliated third-party disclosures of your information. Such opt out will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates, (ii) disclosures to third-party service providers who provide certain services for our business, such as credit card processing, computer system services, shipping, data management, or promotional services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies, law enforcement departments, or otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions that you may choose to enter, or third-party offers which you may choose to accept. If you want to opt out of unaffiliated third-party disclosures or revoke your consent for us to use your personal information, send us an email with your request to: firstname.lastname@example.org
Do Not Track Settings
Some web browsers have settings that enable you to request that our website does not track your movement within our website. Our website does not obey such settings when transmitted to and detected by our website. You can turn off tracking features and other security settings in your browser by referring to your browser’s user manual.
Links to Other Websites
Our Email Policy
You can always opt out of receipt of further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business.
Our Security Policy
We have taken steps to build our platform using industry-standard encryption and authentication tools to protect the security of your PII. When we collect your PII through our website, we will encrypt your PII before it travels over the Internet using industry-standard technology for conducting secure online transactions. Unfortunately we cannot guarantee against the loss or misuse of your PII or secure data transmission over the Internet because of its nature. We strongly urge you to protect any password you may have for our platform and not share it with anyone. You should always log out of our platform when you finish using it.
Use of Your Credit Card
You may have to provide a credit card to subscribe to the services from our platform. We use third-party billing services and have no control over these services. We use our commercially reasonable efforts to make sure that your credit card number is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.
International Data Transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy. Personal information that you publish on our platform or submit for publication on our website may be available via the Internet around the world. We cannot prevent the (mis)use of such information by others. You hereby agree to the transfers of personal information described within this section.